Refund Policy

General Guidelines

KYLTHERANOS is committed to ensuring customer satisfaction. If for any reason you are not satisfied with your purchase, please review our refund policy below:

Eligibility for Refund

• Product must be unused and in the same condition that you received it.
• Request for refund must be made within 30 days of purchase.
• Proof of purchase is required.

Non-Refundable Items

Several types of goods are exempt from being returned, including:

• Gift cards
• Downloadable software products
• Some health and personal care items

Process for Refund

To initiate your refund, please follow these steps:

1. Contact our support team at [email protected] with your order details.
2. Our team will guide you through the return process.
3. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Refund Timelines

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Contact Us

If you have any questions about refunds, please contact us at [email protected].